How we're doing

We're always improving our services so you can manage your team faster and easier than ever. Take a look at our service metrics and history.

All services performing as expected

Service metrics

Customer Satisfaction Score (CSAT)

Customer satisfaction is above 90%

Time to onboard employees

Average time to onboard new employees is between 1 and 2 days.

First Response Time (chat)

We take an average of 1 to 2 minutes to reply to new chat queries.

Employment Contract Updates Resolution Time

Requests for employment contracts updates are on average completed between 1 and 2 days.

Service history

Here's a list of past maintenance and incidents.

  • Planned maintenance

    End - Scheduled maintenance finished

    Start - Scheduled maintenance started

  • Remote platform partially down

    End - Fix deployed and incident solved

    Start - Incident flagged, raised internally and investigation started

  • Planned database maintenance

    End - Scheduled downtime for maintenance and upgrades.

    Start - Scheduled downtime for maintenance and upgrades.